Soumya Sourav Mishra

• Conducted Leadership Conclave to ‘Fully Charge’ Sasken leaders globally | Created session themes, plans & content with relevant OD interventions | Project Managed the 2-day conclave which resulted in 40 action plans to be implemented in the FY 2017-18.

• Designed process improvements in on-boarding to tackle the problem of early attrition | 6% increase in 30-day engagement score.

• Performed attrition risk analysis & formulated retention strategy with line managers by conducting and analyzing exit interviews.

• Created promotion calendar to pipeline eligible employees of Semicon group for the present financial year; IDP for 30 employees.

• Enhanced effectiveness of Mid-term reviews by creating a robust framework |Reduced attrition in Semiconductor group | Conducted FGDs for 12 employee groups across 4 locations covering around 130 employees |Rating rejections decreased by 9%.

• Support on-going performance feedback processes by providing regular guidance and training on delivering and receiving feedback, contributing to and reviewing formal input, discussing personnel issues, and supporting the implementation of performance improvement plans.

• Serve as an escalation point for personnel and employee relations issues and provide guidance and intervention, as needed, to resolve personnel issues.

• Analyzed the bugs pertaining to HCM launch process and raised Service Request for individual bugs to be given a workaround for performing the tasks smoothly.

• Receives, reviews, and processes documents pertaining to new hires, payroll and verifying for completeness, accuracy, and compliance with established policy and procedural requirements.

• Been a part of UAT HCM testing in San Francisco for 4 months wherein we successfully tested and implemented HCM to Oracle with raising Bugs in Bugzilla platform to coordinating with the OAL Team to rectify the issues.

• Handling Merger & Acquisitions related queries in terms of providing Experience and Service certificate to candidates post-termination.

• Have additional onsite experience in countries Romania, Hong Kong, Singapore and Dubai wherein I have successfully completed the KT from client side and implemented in the current company.

• Ensure all processes/requests received by the Centre are in accordance with global policies and procedural guidelines.

• Designed and delivered soft skills workshops based on IDP inputs, covering 75 employees; overall NPS of >80 percent.

• Designed and facilitated simulation-based workshops for Competency awareness for a BU with 60 ICs and People managers.

• Created a 6-month training plan for Randstad India group | Conducted need analysis, job-skill fitment; Identified technical and behavioral skills needed for role transition, superior performance and project transition.

• Involvement in manager negotiations for compensation corrections and hikes with 78% positive feedback post review.

• Created & Implemented organizational wide values awareness program – about 2000 employees covered in Bangalore.

• R&R: Implemented a formal Recognition mechanism to reward employees for living Randstad Values – 50 employees nominated.

• Worked in strong partnership with the Global HR Teams to ensure appropriate alignment, linkage and leverage around the HR Strategy and people agenda across various geographic locations.

• Lead a team of 7 HR Professionals, managed multiple stakeholders globally and locally.

• Managed Performance Management, Learning & Development, Attrition Analysis for almost 3500 employees across 5 locations. (Bangalore, Ohio, Texas, California, Indianapolis & New York)

• Designed strategies and partner with the business to help employees achieve work-life balance. Facilitate and strengthen various employee engagement initiatives like People Committee, fun & charity, leadership offsite, etc.

• Partnered with the business in Climate Surveys/ Employee Polls and contribute to analyze the results and drive initiatives based on the findings.

• Inculcated a culture of recognition and drive Rewards and Recognition.

• Conducted exit interviews, analyze attrition data and develop strategies to manage and reduce the attrition.

• Supported hiring activities by working closely with the Recruitment teams.

PERFORMANCE MANAGEMENT & EMPLOYEE DEVELOPMENT

• Facilitated Performance Management & Employee Development Initiatives.

• Worked towards improving quality of Performance Management (PMC) process by up-skilling/ raising awareness amongst employees and managers.

• Facilitated employee mobility very closely by assessing opportunities available vs. talent pool.

• Supported talent assessment and facilitate career management.

• Supported business managers in compensation planning/decision process.

PEOPLE DEVELOPMENT & STAKEHOLDER MANAGEMENT

• Lead and guide a team of HR professionals to put together integrated People Agenda for their respective clients.

• Coach the team members to provide well rounded strategic HR solutions to the business.

• Build strong long-lasting relationship with all the stakeholders and partner with them to address People issues.

• Communicated and implemented HR policies and program in the LOB.